AccessCore
Demo 9
IT Services / MSP
IT Services
Overview
Store
Quotes
Schedule
Schedule Board
Dispatch
Calls
Reports
Invoice
Payment
Admin
Engineer Utilization Heatmap
Track engineer workload and utilization across days
Engineer
Tue
Nov 25
Wed
Nov 26
Thu
Nov 27
Fri
Nov 28
Sat
Nov 29
Sun
Nov 30
Mon
Dec 1
Tue
Dec 2
Wed
Dec 3
Thu
Dec 4
Fri
Dec 5
Sat
Dec 6
Sun
Dec 7
Mon
Dec 8
Avg
Alex Chen
91%
65%
89%
83%
35%
34%
87%
71%
82%
78%
66%
58%
53%
92%
70.3%
Sarah Martinez
88%
67%
72%
81%
51%
21%
69%
87%
74%
90%
100%
44%
30%
93%
69.1%
David Kim
89%
81%
78%
68%
38%
23%
65%
63%
95%
71%
99%
56%
25%
96%
67.6%
Emily Rodriguez
94%
71%
74%
64%
54%
40%
83%
80%
64%
70%
77%
29%
36%
68%
64.7%
Michael Park
83%
69%
88%
61%
51%
26%
78%
95%
84%
61%
95%
29%
48%
97%
68.9%
Utilization Levels
0-30% (Low)
30-50% (Moderate)
50-70% (High)
70-90% (Very High)
90-100% (Overloaded)